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Sidewalk Replacement Program
Allen property owners are responsible for maintaining sidewalks on both residential and commercial properties. The City of Allen offers a 50/50 cost split on sidewalk repairs to qualifying owner-occupied homes; in this agreement, the property owner pays 50% of the cost and the City pays 50%.
Property owners who meet low-to-moderate income criteria may be eligible for a 75/25 cost split, in which the property owner pays 25% and the City pays 75%.
Sidewalk Replacement Criteria
View the complete City ordinance concerning sidewalk maintenance responsibility, liability and cost-shared repairs.
- The property is residential and is owner-occupied
- Sidewalk is located within the City of Allen Street Right-Of-Way
- Sidewalk sections to be replaced shall be a minimum of 8 linear feet in length
- Sidewalk has surface spalling with a depth of one-quarter (1/4) inch or greater, and covers 50% or more of the area in question
- Sidewalk sections are up heaved or depressed causing an abrupt change in grade of 40% or more [2 inches vertical in 10 inches horizontal] or creates an unsafe condition as determined by the Director of Community Services or his designee
- Sidewalk sections are broken with pieces missing
Low-to-Moderate Income Qualifications
The City offers a shared cost of 75% for sidewalk repair (the property owner pays the other 25%) if the property owner meets either of the following income criteria:
- Homeowner qualifies as low-to-moderate income per the U.S. Department of Housing and Urban Development guidelines, or;
- Homeowner currently resides in one of five neighborhoods designated as low-to-moderate income based on 2020 Census data
The City's Community Enhancement Department is responsible for qualifying residents for the low-to-moderate income sidewalk replacement assistance. Call 214.509.4175 for an application.
- Who determines whether my sidewalk qualifies for cost-shared repairs?
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To determine qualification, applicants should schedule an inspection with City of Allen by calling 214.509.4500 or send a sidewalk service request using MyAllen (see current sidewalk fees). The sidewalk must be owner-occupied.
- What if my sidewalk does not qualify for cost-shared repairs?
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Applicants who do not qualify for cost-shared sidewalk repair may hire their own contractor. The contractor must first obtain a construction permit from the permitting office at Allen City Hall (first floor) or by calling 214.509.4129. Utility lines also must be marked prior to construction.
The location and width of the residential sidewalk must remain the same unless otherwise approved by the City. Existing sidewalks cannot be removed or replaced.
- My sidewalk qualifies for shared cost by the City. What happens next?
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If a sidewalk qualifies for replacement, the property owner will receive a construction contract from City of Allen detailing the repair. The owner must sign and return the contract with payment of their total share of costs before the work is scheduled. Work is scheduled in the sequence the contracts and payments are received. Repairs are completed as quickly as possible. The work is performed by City workers or a City-hired contractor.
City of Allen performs quality control on all repairs. Any issues with repairs or incidental impacts on private property must be referred to the City for resolution.
- My sidewalk qualifies for shared cost, but I prefer to hire my own contractor. What next?
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If a sidewalk qualifies for cost-shared repair, but the applicant prefers to contract the work at their personal expense, they may do so. However, they must first obtain a construction permit from the permitting office at Allen City Hall (first floor) or by calling 214.509.4129. Utility lines also must be marked prior to construction.
The location and width of the residential sidewalk must remain the same unless otherwise approved by the City. Existing sidewalks cannot be removed or replaced.
- How does the City determine which contractor to use for cost-shared sidewalk repairs?
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The City chooses the most competitively bid construction price for sidewalk repair services, and the City pays half this cost. There is no markup charged to the property owner. Bid prices offered by contractors generally are lower for the City organization than would be offered to an individual homeowner bidding for sidewalk repair.
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Sidewalk Replacement Program
Physical Address
Allen City Hall, First Floor
305 Century Parkway
Allen, TX 75013
Questions about Sidewalk Repair Program
214.509.4500Questions about Sidewalk Repair Assistance for Low-to-Moderate Income
214.509.4175